Return Policy

SHIPPING & RETURNS

PROCESSING TIME
Orders ship within 3-5 business days. You'll receive tracking info via email once shipped.

SHIPPING
We ship via USPS Priority Mail (2-3 day delivery). Candles are carefully packaged to arrive safely.

RETURNS
Due to the handmade, scented nature of our products, we cannot accept returns or exchanges for change of mind.

DAMAGED OR DEFECTIVE ORDERS
If your candle arrives damaged, broken, or defective:
1. Contact us within 7 days of delivery
2. Include a photo of the damage
3. We'll send a replacement or issue a full refund — your choice

No need to ship the damaged item back.

WRONG ITEM
If we sent the wrong product, contact us and we'll make it right immediately.

CONTACT US
Email: wickandstate@gmail.com
Response time: Within 24 hours

We stand behind our products. If something's not right, we'll fix it.